Orders are despatched Monday to Friday and within 48 hours. If you are ordering personalisation, please allow an additional 3-5 working days. Your delivery will require a signature.
Gift Presentation. Items arrive packaged in a Watson & Wolfe gift box or inside an organic cotton dust bag. Our packaging is plastic-free and where possible made from recycled materials.
EU Deliveries - TAX and Duties: If you are ordering from an EU country, you will no longer pay VAT at the checkout. Instead, tax/IVA and any customs import duties will be payable by you before your parcel is delivered.
US Deliveries: From August 29, 2025, all U.S. orders are subject to customs duties and processing fees. To make delivery smoother, our U.S. shipping charge is now £19 (includes customs processing fees), and an 8% duty fee is applied at checkout. This means your parcel will be sent Delivered Duty Paid (DDP) and no additional fees will be required.
