Extended Christmas Returns Policy
To make your Christmas shopping easier, we’ve extended our returns period for the holiday season. Any orders placed from 27th October can be returned up until 14th January 2025.
Please note that our standard returns exclusions still apply, and personalised items cannot be returned.
Thank you for shopping with us, and happy gifting!
We are unable to give an exact date of despatch for personalised orders.
If you require an item for a specific date and you are ordering personalisation, please note that we are unable to cancel the order or offer a refund if the item has been personalised, but has not arrived on time.
The personalisation time of 3-4 days is given purely as a guide. At peak times of the year it can be as long as 5-6 working days.
If you are concerned about the delivery of an order, you can contact us during office hours or by email info@watsonwolfe.com. We aim to respond to all emails within 24 hours.